People watching a presentation in a room

Employee Engagement and Experience Driven by “Culture First”

This is no more a secret that engaged employees are more likely to perform better and improve organizational success. And as the companies move more towards agile organizational models, there will be more increase in the employee engagement rates.

Employee Engagement refers to an employee’s job satisfaction, loyalty, and inclination to spend discretionary effort toward organizational goals. Companies measure engagement through an annual employee survey or by a continuous feedback culture.

The important characteristic to remember when thinking about employee engagement is that, it is a real-time assessment of how employees are feeling about their organization and their work.

Culture First

But this is not the only important one. We need to care about culture as well, for understanding what is happening within our organization. And engagement is a critical output of a strong culture.

For organizational culture, the definition centers on the concepts of values and assumptions which contribute to the development of norms, behaviors, and other cultural activities. Because employee engagement and organization’ culture both involve an individual’s relationship with their workplace, it is necessary to bring them always together.

But why the organizational culture is important here?

Check out the below INFOGRAPHICS on Organization Culture from Multigence. They are providing an efficient and scalable technology based solution that measures, evaluates and matches your organization culture with individual profiles of employees and candidates.

Organisation Culture in Infographics from Multigence

According to Multigence, organization must focus on fitting individuals into the corporate culture. Culture isn’t for your employees. It starts the moment a candidate first comes across your brand. And this immediate activate the drivers for your organization growth and success like below.

  • Right hiring and promotion
  • Proper alignments of skills, including the soft skills
  • Taking the right talent decisions
  • Fitting to the corporate branding

The culture of the organization is shaped by each single individual. Successful talent decisions will be driven by cultural fit.

And in the long term benefits, it also

  • Reduce in recruitment cost and higher success rate of recruiting with right hiring match
  • Increase in retention, employee satisfaction, performance indicators and productivity
  • Build and choose better leaders and find the right successors

According to Bersin by Deloitte, organizational culture, engagement, and employee brand proposition remain top priorities in 2017; employee experience ranks as a major trend again in 2017. “Employee engagement has become the top issue on the minds of business leaders, directing us to an entirely new model of management”. And companies need a new approach—one that builds on the foundation of culture and engagement to focus on the employee experience holistically, considering all the contributors to worker satisfaction, engagement, wellness, and alignment.

And according to them, the below figure shows the factors that contribute to positive employee experience. So it pretty clear that today organizations must focus on the employee engagement to have the right employee experience on the foundation of culture.

Simply Irresistible Organization Model

Back in 2015, Graham Massay, the Business Head of The House, came up with an interesting article Culture First Engagement Second. Where he mentioned the risk is that engagement becomes a once-a-year, box-ticking exercise, designed to prove that everything’s OK rather than actually making sure that everything’s OK. By contrast, a strong values-led culture keeps your organization healthy and your employees inspired.

Focusing on culture rather than employee engagement doesn’t mean giving up on measurement. Culture is an outcome. And the business cannot afford to focus solely on engagement at the expense of culture.

So the next question comes to our mind.

Why organizations should focus on employee engagement based on culture first approach?

Multigence has tried to bring the benefits of employee engagement driven by culture or based on a foundation of culture, with the below INFOGRAPHICS.

Employee Engagement Driven by Culture in the Infographics from Multigence

Now if the organization is looking to apply for these benefits, they must focus on employee experience and the world of digitalization. There are many digital tools available in the market which delivers great employee experience. These tools can be categorized as:

  • Productivity and Collaboration tools
  • Engagement and Feedback tools
  • Performance Management tools
  • Well-Being tools
  • Culture Fit tools
  • Employee Services tools

If one can commit to managing these aspects of your employee experience along with employee engagement and culture, then they can be surely a few steps ahead of their peers. The important thing is to consistently care about the employee experience and culture. The role of technology makes a great impact here and one should plan accordingly.

In beginning of this year there is also came up an article Culture First. Digitalization Second. (In German), by the writer Daniel Fuerg, an entrepreneur and according to him.

“It is about a cultural change in our society, triggered by the possibilities of digital technologies and innovations. But the change is not digitalization. The change is what the new possibilities with us humans make. It is a cultural change, which was triggered by technological changes. Companies must thus respond to cultural change and at the same time equip themselves with technology.”

So it’s clear that before we should plan and start considering about engagement, experiences, we must also consider culture the individual culture and off course the organization culture.

So it’s make sense to focus on “Culture First” approach over company first or even county first.

About the Author:

Soumyasanto Sen

Soumyasanto Sen — Professional Advisor, Consultant, Investor in HR Technologies having 12+ years of experiences focusing on Strategies, People Analytics, Cloud, UX, Security, Processes, Integration and Entrepreneurship in Workforce Transformation.

Blogger, Speaker and Evangelist in HR Technologies. Founder of HRTech Conscience.


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Why Waste Time When It Comes to Hiring?

Why Waste Time When It Comes to Hiring?

Recruitment Tray

2016 was pretty big when it came to politics, technology and of course; celebrity deaths. So it’s quite easy to see how you may have gotten distracted with what was happening in recruitment – you’re only human.

Now that we’re half way into 2017, it’s clear to see what technology trends are shaping the way the recruitment landscape is advancing. Technology is becoming an important part of our everyday lives and it’s use in how we work should be no different.

Where do you start?

At a first glance, the amount of resource out there may seem intimidating (and at times, gratuitous). Continuous innovation is great, but can feel overwhelming when in a company that still relies on traditional methods.

Which is why i’ve put together five trends which are not just popular, but also actionable. Hopefully helping you to cut through the endless supposition out there, and provide you with ideas you can get started with today. And in a role where onboarding new staff is a time-consuming (and sometimes, dated) process, it’s important that you up-skill to avoid inefficiencies creeping into your daily routine.

5 technology trends for recruitment

  1. Embrace social profiles as applications
    Ease of application needs to be paramount as we continue to move into 2017. Your potential candidates live on social. Aberdeen Group have found that 73% of 18-34 year olds have found their most recent job through social media[1]. It’s where they will look for your roles and it’s the easiest way to interact with them. By making it so your applicants can auto-fill their information from their LinkedIn or Facebook profile to your applications, you’re streamlining a process that can usually be seen as repetitive and time consuming. The easier you make it for them, the more likely they are to complete the application. This also gives you insight into their personal profiles, keeping your system’s information up to date.
  2. Mobile recruiters
    Year on year mobile use has been growing[2], which means the majority of your applicants will be using a mobile device to search for your roles. and having a mobile optimised site won’t be enough to support your potential candidates preferred ways of applying. As applicants will need to upload files, like their CV’s, covering letters or forms of ID to register their interest, the mobile experience needs to ensure it’s catering to this. Linking properly with sites such as Google Drive or Dropbox will keep the process short and smooth and the amount of required questions to a minimum will mean applicant’s return to your site in the future.
  3. Video recruitment
    The rise in use of video in business has steadily grew over the course of 2016 and has continued to increase even more in 2017. Utilising video interviews will benefit recruiters hugely concerned with reducing the amount of time spent interviewing candidates in the early stages of high-volume recruitment campaigns. As video interviews can be conducted remotely, recruiters can much easier cater to applicants schedules, and therefore allocate time easier, whilst still being able to identify high calibre candidates. And by reducing time spent finding suitable candidates, recruiters can focus more on developing suitable candidates for clients.
  4. Inbound recruitment marketing
    Recruitment tactics will need to start reflecting marketing tactics in order to attract the top talent as we move into the second half of 2017. And as the marketing sector has started to adopt; inbound tactics are proving to be more effective than previous outbound tactics. This should be done through content strategies that draw candidates to your company with pieces that reflect their interests and that they can identify with. Keep them easily accessible by sharing on platforms like social media.
  5. Updated internal processes
    Spending time hunting through piles of CV’s or application forms slows down response time in an age when most answers are a click away, and more importantly; expected to be a click away. Eliminating paper not only updates your methods and reduces the amount of paper your company consumes. It also reduces the time and money spent managing admin whilst protecting document from going missing, ensures your information is easily searchable and kept backed up in a centralised location. This can be achieved by adopting solutions such as electronic signatures for signing off documents, CRM systems specific to recruiters needs or social media management tools.

Initiate, improve and innovate!

So, try them out! By modernising your approach to hiring staff, you’re not only ensuring that your company isn’t wasting time, but you’re directly improving employee productivity and engagement whilst creating a better talent strategy, which inevitably helps your current and future team members.

About the Author:

bio-pic

Jessie Davies is a Marketing Manager at Signable and also goes by the title “Content Queen”. Signable is an electronic signature platform that helps businesses get their documents finalised faster. As Content Queen she ensures that Signable’s customer’s resource for support, educational content and industry updates are always available and clear. Jessie also makes sure the Twitter feed is full of hilarious reaction gifs and sarcastic comments.

Website | Twitter | Facebook

References:

[1] Source - Millennial Job Search from Aberdeen Group: Getting Social Media Recruitment Right

[2] Source - Mobile Use Statistics, Smart Insights: Mobile Marketing Statistics Compilation

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Recruitment Tools: The Magic Lamp for HR

Recruitment Tools: The Magic Lamp for HR

Written by Sachin Gupta, CEO and Co-Founder, HackerEarth.

Sachin Gupta, CEO and Co-Founder, HackerEarth

Ask any business right now about their top challenges — chances are good that recruiting and retaining talent will be on the top three in the priority list. Smart organizations are aware that they’re only as good as their employees and will prioritize in hiring the best of the best for their organizations.

As technology continues to evolve, it is playing a significant role in the way companies approach the talent search and the hiring process. With companies not really carrying labels that say they are tech or non-tech anymore, finding and retaining great tech talent is what the hiring game is now all about.

According to a recent 2017 survey, finding and hiring top tech talent is what keeps the executives up at night. It has been the management’s greatest concern for the last five years. However, with recruiters latching on to online recruitment tools that are “smartifying” the hiring process, tech hiring was never easier, and never more reliable.

Time for a change

When LinkedIn and other online job applications first began to gain traction, they were considered as supplements to the traditional paper résumé and in-person interview. Today, the world of recruiting has gone nearly 100-percent digital. Traditional recruiting processes often fail to acquire the best and brightest. With smart online assessment tools, recruiters are no longer limited to interviewing candidates within a limited geographical radius, and they are less likely to make bad hires based just on snazzy résumés. They don’t need to put in hours sifting through résumés that are often not a reflection the saleable skills or manually evaluating tests. There is no place for unconscious bias either.

Online recruitment tools are replacing traditional methods that don’t always work. Entrepreneurs are ready to invest big in amazing technical assessment tools that automate complex screening and recruiting tasks to add real value.

Using traditional hiring methods are deal-breakers especially for companies looking at acquiring quality technical talent. There is no one-size-fits-all approach. Different requirements warrant different tools or processes. Be it a campus recruitment drive or hiring for niche profiles, online technical assessment tools have an answer. So, what is the reason for these tools to be highly successful?

Scale

A leading retailer wanted to scale its hiring process across Indian cities. When its current hiring process did not support the rapid expansion, the global e-com leader opted for online technical assessment tool. It allowed them to have multiple administrators and enabled them to conduct multiple recruitment drives from several cities for various roles and functions. The tool allowed them to assess thousands of candidates remotely and the proctoring mechanisms ensured a fair assessment. In a span of six months, the company conducted 200+ hiring drives and assessed over 27,000 candidates in different cities.

Time

Minimizes manual filtering of hundreds of résumés thus saving time. Significantly reduces the number of interviews your technical team needs to take to find the right candidate. Prevents the number of candidates from becoming a bottleneck because any number of candidates can be tested simultaneously. This meant hiring managers and technical managers spending less time assessing candidates and wasting no time on irrelevant candidates.

Efficient campus hiring

Large enterprises usually hire developers in big numbers. Campus hiring is one of the many modes that these organizations use. Using an online recruiting tool, these companies can accurately measure the technical skills of candidates. Online tools will also help these companies to hire from different campuses across states thus achieving the numbers they want to.

Exhaustive Question Library

Some of the best tools nowadays supports multiple question types including programming, MCQ, subjective, android, and front-end programming. These libraries help companies to save time on problem setting and test candidates on assorted topics.

Proctoring measures

Recruiting tools come with the best proctoring measures which helps the recruiters test candidates remotely. These tools have built-in features like plagiarism detector, candidate snapshot, restricting multiple logins among others.

The conclusion

Hiring quality tech talent is the common denominator across all organizations. And the online recruiting tools are significantly better at finding them quality talent than the traditional processes that have been followed till now.

By using a tool such as the automated assessment platforms, even non-tech recruiters can conduct technical screening without a hitch. These coding platforms are significantly better than the processes that already exist in these companies. As these tools are easily integrable with the recruiting workflow of an organization, software giants should be happy to take this route.

To rephrase the famous saying from the movie Ratatouille, “Not everyone can become a great developer; but a great developer can come from anywhere” Make sure you don’t lose out on them.


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People on the Yacht in the Sea

How Skills Assessment For Interims Can Help Employers Hire Better Talent

Hоw Skills Assessment Fоr Interims Саn Hеlр Employers Hire Bеttеr Talent

Hiring thе bеѕt interim аnd contract workforce tо match uр wіth уоur company’s vision, culture and requirements hаѕ bееn оnе оf thе challenges thаt hаѕ continued tо plague businesses fоr а long time.  In today’s hiring market, thіѕ process саn bе achieved bу uѕіng skills assessment іn evaluating interim аnd contract workforce durіng recruitment process.

Mаnу people today receive job offers bесаuѕе thеу аrе deemed fit fоr thаt position оr due tо stellar interviews that work greatly for perm hires but may not have the same outcomes for interims. Hоw саn уоu bе ѕurе thаt аn individual wіll potentially transition seamlessly іntо уоur corporation аnd mesh wіth current company culture оr uphold company values for a short term they need to be there? Hоw dо уоu knоw thаt thе impression уоu receive frоm аn individual durіng аn interview wіll reflect thе individual’s daily work ethic, true personality, аnd anticipated contribution tо thе company? Moreover, how do you know that they have the right background, experience within a variety of sectors and real-time feedback on their assignments?

Tо gain insight іntо hоw а prospective interim wіll behave іn а specific situation оr view а specific environment, соnѕіdеr assessment оf skills fоr contractor’s, their attitudes and behaviours, to ensure you hire the best interim talent. Welcoming nеw team members’ оn board typically requires а transition period fоr bоth interim аnd employers. Gеttіng acclimated tо а nеw position, а nеw culture, аnd а nеw set оf standards саn bе quіtе challenging. Eѕресіаllу bеfоrе you’ve hаd а chance tо study уоur surroundings.

Making ѕurе уоu lookout fоr thе bеѕt skills fоr contractors аnd hiring bеѕt interim talent іѕ а uѕеful resource іn monitoring аnd determining whаt type оf individual wіll bе mоѕt suitable fоr а раrtісulаr position оr company. Bу performing аn in-depth skills and behaviour analysis оf potential future interim аnd contract workforce wіll hеlр tо optimise thе recruiting experience. Nоt оnlу dоеѕ іt aid іn selecting valuable people resources, but іt аlѕо helps tо save time іn regard tо thе interview process. Lооkіng оut fоr thе bеѕt skills fоr contractors аnd hiring bеѕt interim talent helps tо weed оut candidates thаt mау nоt offer thе skill sets thаt you’re lооkіng for, аnd tо highlight thоѕе individuals wіth experience аnd talents relevant tо а gіvеn position.

It also helps to hire managers and organisations learn more especially of their internal processes, biases and learning requirements in hiring the right talent, not just the one that “fits” in. Thеrе аrе ѕеvеrаl options required fоr assessing thе skills fоr contractors аnd hiring bеѕt interim talent however here wе list some of the basics to look out for:

  • Ability tо work іn а team structure if required, or alone if required
  • Ability tо mаkе decisions аnd solve problems
  • Ability tо plan, organise, аnd prioritise work
  • Ability tо verbally communicate wіth stakeholders іnѕіdе аnd оutѕіdе thе organisation
  • Ability tо obtain аnd process information
  • Ability tо analyse quantitative data
  • Technical knowledge related tо thе job
  • Proficiency wіth computer software programs
  • Ability tо create and/or edit written reports
  • Ability tо sell оr influence оthеrѕ depending on the role

Whіlе thе points noted аbоvе аrе basics fоr assessing interim аnd contract workforce. However, lооkіng оut fоr thе bеѕt skills fоr contractors аnd hiring bеѕt interim talent wіll save уоu а lot оf stress оf hаvіng tо lookout fоr а replacement еvеrу time fоr оnе position аѕ а result оf underperformance, especially if the only current was to hire is based upon biases of “fit” and “like for like” teams i.e. the fear of not hiring the right person with the right skills because they look and sound different to the rest of the business. To read more on similar topics explore our blogs; to speak with us about employer’s hubs and how we can help, get in touch. We are a free platform for interims with thousands of jobs refreshed daily, join us today.

About the Author:

Bhumika Zhaveri’s expertise lies in business strategy, change, human resources and talent management. Her experience is built over years in varied sectors where she has worked within Recruitment, Resourcing and HR. Now as Founder & CEO of InteriMarket a hybrid SaaS platform and an online marketplace for Interim Talent and In-House Recruitment & HR Teams. She is a firm believer of success through people, change and culture!


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How Long Will Tech Talent Hold The HR Upper Hand? | Featured Image

How Long Will Tech Talent Hold The HR Upper Hand?

Written by Peter Cummings, Founder, DevScore.

How Long Will Tech Talent Hold The HR Upper Hand? | Main Image

When it comes to demand for IT talent; developers, coders, and programmers have never had it so good. But do those making these key hires always know what they’re buying? As Peter Cummings, Founder, DevScore, wonders how long recruiters can stay on the backfoot for.

Peter Cummings, DevScore
Peter Cummings is a highly sought after IT Specialist with expert knowledge in three distinct fields; IT Security, Cloud Computing and Development.

Recruiting for niche IT positions continues to be a problem. It’s not that there’s (necessarily) a shortage of talent, but as demand for connected devices and Internet of Things technology starts to gain traction, organisations that have never before hired software developers and programmers now find themselves in desperate need of them. Yesterday.

Great news for us techies, right? Well, kinda. The thing is we need to make sure that what we’re being hired to do, is exactly what the companies hiring us need us to actually do. That might sound odd, but if (like me) you’ve been in the dev game for a good few years, you’ll appreciate the challenge of being led tentatively towards a role that your skills aren’t the best fit for, or being ushered into an organisation where the need initially identified isn’t quite as urgent as first thought.

With the shoe on the other foot for a moment — it’s hard for those tasked with hiring us to keep track of IT demands. Not just because IT has a pretty steep learning curve; but it’s constantly changing. A lot of HRs and recruiters don’t know what they don’t know. They lack the depth of technical knowledge needed to hire the right coder for the job — because they aren’t coders themselves.

Conventional wisdom just doesn’t apply. Illustrating a developer’s breadth of expertise using just a CV doesn’t work, so recruiters resort to other methods, doing their best to assess skills through coding tests and other time consuming tasks. Which can often be a massive waste of time for all.

Where development’s concerned, for HR types, getting the right person in place matters more than in most other hires — mostly because we coders come at a premium and are often fought over tooth and nail by different companies.

So how can we demonstrate our skills and expertise in the right way?

Well, first we need to emphasise our specific skillsets and explain how experience and expertise supercede formal education. A lot of software developers are completely self-taught (myself included) and few have any formal education (and we’re in good company considering the likes of Bill Gates and Mark Zuckerberg swapped education for entrepreneurship).

The fact is the best person for the job might not be who you’d first expect. This fact requires a bit of a mindset shift from a HR perspective. And while skills are inherently difficult to prove, demonstrating impact is a good alternative to coding tests, in-depth interviews, and awkward discussions.

Overall, it’s crucial that companies hire developers that can hit the ground running — for everyone’s benefit. But getting the right fit for any job means helping HRs and recruiters better understand the value you can bring and guiding them through your specific skills — without dazzling them with technical jargon.

Insight like this will ultimately help recruiters and HR managers minimise hiring errors in an increasingly important and costly area of their businesses.

Plus it’ll make your working life a whole lot easier — so you can concentrate on doing the job you were hired to do, rather than pick your way through Jira tickets and technical documentation until the lead dev gets it together…


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Employee Experience – The XXI Century Corporate Super Power

Written by João Duarte, Content Director at Tap My Back.

Interviewing Jacob Morgan

Jacob Morgan is a 3x best-selling author, keynote speaker, and futurist. His latest book is The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces They Want, the Tools They Need and a Culture They Can Celebrate (Wiley, March 2017) which is based on an analysis of over 250 global organizations. Jacob’s work has been endorsed by the CEOs of: Cisco, Whirlpool, T-Mobile, Best Buy, SAP, Nestle, KPMG, Schneider Electric and many others.

Tap My Back, a tool that provides the simplest way to provide work recognition recently had the opportunity to talk with Jacob Morgan about the concept relying beyond his latest book, employee recognition. Jacob advocates this concept should be the major focus of companies aiming to attract and retain talent. This article provides a summary of the main ideas explored on the interview. Alternatively,  you can read or listen the full interview here: Employee experience – The XXI century corporate super power.

Nowadays, we’re living in such a rapidly and demanding world that the skills gap issue is turning into a big thing. Therefore, more than ever before the need to attract and retain talent is a huge issue for corporations around the world. In the end, “every organization in the world can exist without technology but no organization in the world can exist without people”. Bearing this in mind, the concept Jacob Morgan approached in his last book, employee experience, comes in the perfect timing. Companies need to seek out to provide the best possible interactions with their workforce, that is the only way to guarantee they have people delivering their best and sticking for the long run.

On the interview Jacob explained that employee experience is sort of the next step in what regards the way company’s manage workforce. It appears as an answer to the fact that “employee engagement has always acted as kind of an adrenaline shot inside of our organizations” –  Jacob Morgan.

He goes through a few best practices that major companies with the likes of Facebook, Google or Microsoft are adopting to improve their staff experience, highlighting three major aspects culture, technology and physical space. Jacob also confessed to Tap My Back that this concept of employee experience is something that the whole company should be aware and responsible for, even though he sees mainly HR related roles pushing it into company’s’ culture.

In the end of the interview, Jacob Morgan was questioned about the best advice he would provide to SMB companies looking to start from scratch implementing and improving the employee experience they provide. You can check his tips and the full interview here: Employee experience – The XXI century corporate super power.


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Recruitment vs. Strategic Talent Acquisition – Which Is Better? (Infographic)

Companies that are expanding or looking to fill on some key vacant positions – be it large companies or even smaller firms – face a rather pressing issue: the difficulty that arises with needing to find the right applicants that can meet the requirements for their vacancies. And although technological advancements have given recruiters the opportunity to connect with job seekers more easily (such as job-seeking websites, Facebook opening up job recruitment format for posts, etc.) it still remains that the goals of the business are not adequately addressed in most cases.

However, there are two hiring concepts that many business owners use, and yet they are both often mixed up with each other by applicants and business owners themselves – recruitment and strategic talent acquisition.

While they may be the same at first glance, there are key distinctions that lie between the two of them that business owners and applicants should learn and keep in mind in order to find the method that they should be exploring or looking out for. This way, there is no mismatch between the recruiters’ and applicants’ goals and the whole process can be much smoother for both parties.

Learn more about how recruitment and strategic talent acquisition are different and what method should your company consider with this infographic by Phil. Exeq Search Solutions.

Recruitment vs. Strategic Talent Acquisition – Which is Better? (Infographic)


Source: Recruitment vs. Strategic Talent Acquisition – Which is Better? (Infographic)

Millennials Would be Wise to Embrace Work Limbo

Millennials Would be Wise to Embrace Work Limbo

Job transitions are going to become more and more prevalent as work evolves over the next several decades. Millennials should plan on embracing work limbo.

College to Job Transition: A Personal Story

College to Jobs can be Bumpy

Moving from College to the “Real World” can be Bumpy Ride

After graduating last May, I thought I had my entire future planned. It seemed so easy. Of course it took a lot of work and planning to get all of these things to happen, but I did it and I thought, “Well… I did it! This will be my life for the next two years or so”. I got an awesome full-time paid internship to come home to in Seattle. Then I put in a deposit for my first apartment. Life seemed all set-up and great!

However, soon I would be introduced to the real world; the reality of being a millennial, a young professional in an ever growing city. I would live the reality of the ebb and flow of work limbo that is prevalent today.

If you are a Millennial like me, I have one thing to say to you: get used to job transitions! Get used to feeling like you’re on a roller coaster for the next few years of your professional career! Further, get used to feeling a little out of control and in a state of ‘limbo’ during your adulthood in general.

It’s Going to be Okay

You will survive. I have gone through two job transitions in the past 7 months, three jobs if you count the internship I had right after graduation. When I left my first job, it was difficult not to be hard on myself. It really took a toll on my self esteem. But the thing that kept me going and made me persist was the knowledge that a job that would be better fit was in my future. My reason to leave the last job wasn’t because of my inability to adapt or work hard, it was just that the job didn’t align with my goals/aspirations. It was because the company wasn’t a good fit for me. Plain and simple. The tech industry wasn’t for me. I wasn’t passionate about it, and the company I worked for consisted of a tight knit group of senior recruiters who didn’t know how to train new grads. It just didn’t work out – and that is OKAY.

It’s hard not to feel discouraged and question your place in your profession when it seems like every place you go, something never works out. I’m not going to tell you that it’s been easy transitioning and I’m not going to lie when I say that I’ve doubted myself; but what I will tell you is that I have done self-reflection that has changed my life for the better. Also, the past 7 months have given me a great idea of what I do and don’t want in my next work environment. If you are transitioning… I promise it will be okay. More importantly, surround yourself with supportive individuals who will nourish and heal you throughout your transitions and self-examination. This will help you remain positive and keep you on your feet.

Be Yourself. Be Genuine

Be Genuine. Be Yourself

So important to stay genuine even when going through career limbo

Don’t lose who you are in transitions. My life is not as black and white as I thought it would be after graduation. My mindset was 50 years behind. Back in May, I planned my life to work like: get a job offer before graduation, get an apartment set up before graduation, stay at the job and get promotions for a few years. I’m sure a lot of people will chuckle at this naive mindset, trust me, now I do too. Of course, we all probably planned out a Utopian way of life such as this. You thought, “Hey, I’m a hard-working and creative individual. I’m willing to learn, and have valuable ideas! Who wouldn’t want to work with me?”

I can tell you right now that while all of those things might be true about you, everyone else thinks the same thing. Here’s the reality of this situation and here’s the real question: how will you stand out in a sea of millennials who see themselves in the same light as you do? If you are transitioning from one job to another, or if you are a millennial who just got laid off, or left a job that wasn’t a good fit for you, one thing you are going to discover (through your transitions) is what truly makes you a valuable asset to any company. Most of the time, it’s finding that drive and passion within yourself and making it show in every interview and communication you’re having with a potential employer.

I’m a firm believer that if you can’t find that passion and feeling of drive in the industry you are pursuing, do some soul-searching and figure it out. Once you feel like you have a purpose and once you really show how genuine you are, people are going to notice.

Don’t Get Into the Comparison Game

Don’t compare yourself to everybody else around you. This was the hardest challenge for me to overcome (lets face it, we never truly overcome this, it’s natural to compare yourself to others). This happened because it seemed like everyone around me had their “stuff” together. It was really hard when I was transitioning between jobs not to compare myself to other people. A common thing I found myself thinking was “you aren’t good at what you want to do if these other 20-somethings have been at their job for as long as they have”. What picked me back up from these negative thoughts was what I covered in rule 1: surrounding myself with positive people! It’s hard picking yourself up from self-doubt. In a way, it’s easier (and maybe a little comforting) to be a little self-destructive in a time of uncertainty… we’ve all felt this. However, once we self-destruct with negativity it’s important to continue working toward your goals and find what personally motivates you. What feels better than feeling proud of yourself and having confidence in your abilities and in yourself?

Take-Away

Millennials, I can’t say it enough: Get used to being more comfortable with work limbo! It’s painful, it’s discouraging at times, but we grow stronger with each transition. As a result we solidify in our abilities and increase confidence that we will get through the bumpy times professionally. Please reach out to me via Twitter if you ever need a hint of motivation or advice. If you want to hear more stories, I’ve got plenty, let me know.

About the Author:

SeanKelly Anderson is a Healthcare Recruiter for NuWest Group in Bellevue, WA. SeanKelly graduated from Manhattanville College in New York with a bachelor’s degree in Public Relations, Advertising, and Applied Communication. She also has interned for a couple of companies including Recruiting Bandwidth and Velocity Search Partners. Writes for Crelate Recruiting Blog.


Source: Millennials Would be Wise to Embrace Work Limbo – Crelate

Recognize Employee Achievements: 5 Ways how to give Positive Feedback | Featured Image

Recognize Employee Achievements: 5 Ways how to give Positive Feedback

Recognize Employee Achievements: 5 Ways how to give Positive Feedback | Main Image

Feedback shouldn’t only be given when there’s a problem. It’s also important to let your employees know they’re on the right track and that they’re valued within the company. Recognizing achievements can signal to other employees the types of skills that should be enhanced and behavior that should be replicated. For those of you who are uncomfortable giving positive feedback, following the right steps will help you to deliver honest recognition that doesn’t feel forced or insincere.

Putting positive feedback to the test

In his insightful Ted Talk “What makes us feel good about our work?”, behavioral economist Dan Ariely describes an experiment he conducted on the correlation between recognition and motivation. In the experiment people were offered declining amounts of money to circle pairs of identical letters on a sheet of paper. In the first scenario, people had to write their name on the paper. When they were finished, they handed it to an experimenter who quickly scanned the paper, said “aha” and placed it on a pile. In the second scenario, the participants did not write their name on the paper. When they were finished, the experimenter placed the paper on the pile without looking at it. In the final scenario, the experimenter put the sheets directly into a shredder.

The results showed that people in the first scenario ended up working for half as much money as the people in the third scenario. Watching their work being destroyed immediately was extremely demotivating, despite being offered money to do an easy task over and over again. Surprisingly, it turns out that the average stopping point for people in the second scenario was almost the same as those in the third. As Mr. Ariely explained, “Ignoring people’s performance was almost as bad as shredding it in front of their eyes.” Even just a simple acknowledgment from the experimenter had a marked impact on the subjects’ motivation.

Why is positive feedback important?

A common misconception is that motivation in the workplace is primarily based on monetary rewards. It’s not always possible to give your employees a raise every time they do well, and surprisingly it might not be the strongest incentive either. A 2013 study by Make Their Day and Badgeville revealed that 83% of employees surveyed found recognition for contributions to be more fulfilling than rewards and gifts. Another 88% believed praise from managers in particular was either very or extremely motivating.

Positive feedback lets your employees know that they’re valued by the company and is especially important for building confidence in newer employees. It’s also helpful to give positive feedback when an employee improves in an area they had previously had difficulty with, making it very useful as a follow up to constructive feedback.

Don’t forget that your top performers also need positive feedback. Many managers tend to neglect their top performers when it comes to feedback because they see it more as a tool for helping improve the performance of employees who are struggling. Recognizing them for their efforts and showing appreciation are important steps to retaining your top talent.

While creating a positive feedback culture starts with managers, encouraging your employees to give positive feedback to each other is the step that will diffuse and institutionalize the practice within the office. The Make Their Day/Badgeville study reported that 76% of respondents saw praise from peers as very or extremely motivating. Peer-to-peer feedback can inspire better interpersonal relationships between employees and boost team spirit.

How to give positive feedback:

  1. Be specific

Avoid generic comments like “good job!” Explain what your employee did in particular so they can learn what type of behavior they should keep up in future. Instead of saying “you’re a great team player” describe what they did and why you appreciated it. “The extra coaching you gave to the new recruits on the last project helped them to learn the appropriate procedures, and helped our department to reach our deadline on time.” This will also help managers who are uncomfortable giving positive feedback. If you stick with stating the facts and why you thought their performance deserved recognition you can avoid clichés.

  1. Timing

Timing is an important aspect of giving positive feedback. If you wait too long both you and the receiver might forget the details of their performance. This will undermine one of the main reasons for giving positive feedback: pointing out positive behavior so it can be encouraged and replicated. If you put it off for too long, when the employee finally receives appreciation for their work, so much time may have passed that it could feel more like an afterthought. If you don’t have time to speak with them straight away, send them a message or email. Letting the opportunity to give praise go by in some instances and not others can unintentionally create double standards.

  1. Get into the habit of giving feedback more frequently

Failing to recognize when your team has gone above and beyond can demotivate them. Not recognizing their efforts will tell them they simply met expectations. Getting into the habit of giving positive feedback more often will motivate your employees to achieve more.

Be careful not to base positive feedback exclusively on results. Sometimes even if an employee puts forth their best effort, a project could fall through due to funding, a client may decide to go in a different direction, etc. It’s at these times that positive feedback can be most effective in counteracting the demotivating feeling your employee may be experiencing after not seeing their efforts materialize.

  1. Set goals and new challenges

Even if you only have positive feedback to give, you should encourage your employees to continue improving by helping them set goals and new challenges. This is especially important for top performers who may become demotivated if they don’t feel they’re developing or being challenged.

Start by asking them if they have any professional goals or objectives they’d like to accomplish in the next few months, or in the next few years. Consider how these short and long term goals could fit with the company’s objectives. Then offer support finding ways they could achieve these goals, for example, taking on a stretch assignment or participating in a training course. Keep in mind that the goals you’re setting together should be challenging but achievable, and won’t cut into your employee’s work-life balance.

  1. Encourage a positive feedback culture

A 2009 Mckinsey Quarterly survey found that respondents saw praise from their managers, leadership attention and a chance to lead projects or task forces as no less or even more effective motivators than cash based incentives. Aside from giving praise, you can also recognize your employees’ achievements by suggesting they give feedback and coaching to peers who are having difficulties in that particular area. This can help top employees develop leadership skills, and at the same time boost the performance levels of other employees.

Alternatively, you could suggest they give a presentation on this project, skill, etc. to the team. This will demonstrate an example of what you’re looking for to other employees and reinforce your recognition of their success. If employees share their successes with the rest of the team more often it will help foster a sense of community. Encouraging your employees to give more feedback and empowering them with new leadership skills is one of the best ways to keep them challenged and motivated.

Summary and take-aways:

An effective manager consistently recognizes their employees’ strengths and achievements with positive feedback. Employees who feel their work is appreciated by their manager and peers are highly motivated and more likely to stick with their current job. Giving more positive feedback can be a great way to encourage team spirit and a positive work culture.

  • Give examples and be specific
  • Don’t wait too long
  • Give feedback more frequently
  • Don’t base feedback on results
  • Set goals and new challenges
  • Encourage peer-to-peer feedback and sharing of achievements

If you want to share this article the reference to Steffen Maier and The HR Tech Weekly® is obligatory.

Solving the Job Application Black Hole with Chatbots

Written by Bailey Newlan, Content & Growth Marketer at Wade & Wendy.

ATS Black Hole

Applicant Tracking Systems (ATS) are not inherently bad — for the hiring manager. They are critical to managing massive amounts of resumes and establishing an efficient workflow. However, the candidate experience suffers. A survey conducted by CareerBuilder found that 52% of employers responded to less than 50% of candidate applications. With such little communication, candidates are left frustrated and unsure of where they stand. This is referred to as the “ATS Black Hole.”

By incorporating Conversational Intelligence into the existing process, better engagement, better communication and transparency can be realized.

Conversation with Wendy in Facebook Messenger screenshot
This is how a conversation with Wendy, our conversationally intelligent chatbot, begins in Facebook Messenger.

Here’s How the ATS Fails Candidates

When an individual applies for a job, his or her resume is sent into a company’s ATS. Through matching algorithms and keyword extraction, a shortlist of candidates is generated for the hiring manager to review. These algorithms fail to take into account spelling errors and deviances in word choice (explained in more depth here). Because matches are generated exclusively through one-dimensional data, hiring managers’ understanding of candidates is distorted.

The result: Very few qualified candidates make it past the ATS and to the interview stage.

This problem is further compounded by the ease of the application process. In response to mounting candidate frustrations with lengthy applications, many employers now offer “Quick Apply” or “1-Click Apply” options. While this significantly lowers friction for applicants on the front-end, they are actually worse off in the long run. Employers are receiving more and more resumes, but, due to the simplicity of new application processes, they now have less data from which to draw conclusions.

In a world where candidates expect engagement and transparency, they are getting less and less.

On average, a single corporate job opening receives 250 applications. With an influx of resumes to review and no uptick in resources with which to process them, hiring managers cannot possibly respond to each individual applicant. In fact, of those 250 applications, only four to six will be called in to interview. As a result, most candidates receive zero communication, experiencing what has ubiquitously been labeled the “ATS Black Hole.”

Here’s Where Conversational Intelligence Comes In

Conversational Intelligence transforms the application process from something static to dynamic. At Wade & Wendy, we believe artificial intelligence is at its best when used conversationally. Our two chatbot personalities are built with this in mind. By creating a space in which conversations can occur, chatbots have the power to drastically improve the application experience.

Chatbots can engage every single applicant at any point in time.

Immediately following submission of their resume, candidates are directed to have a conversation with a chatbot through either text or Facebook Messenger. This introduction allows for a much friendlier first point of contact. Rather than receiving a “Thank You for Your Application” message from a “do not reply” email address, you meet Wendy. Here, candidates can inquire further about the company and the job itself.

At Wade & Wendy, we have designed each of our chatbot personalities to be conversational and inviting. Conversational Intelligence has the power to make a notoriously stressful and automated process fun and distinctly personable, especially when emojis are involved 🙌.

Chatbots give every candidate an equal chance at landing an interview.

Chatbots provide context and depth around the static data gleaned from the ATS. Because every candidate can be engaged via chatbot, algorithm mismatches, various misspellings and differences in keywords no longer hinder a strong candidate from getting in front of the hiring manager. Chatbots, like Wendy, allow candidates to provide context to their resume; they have an opportunity to explain properly a successful project that would otherwise be summed up in a mere bullet point.

Candidate Chats with Wendy
Here, the candidate is able to give Wendy more details about her experience with open source projects.

A candidate’s experiences and skills cannot always be properly communicated in a resume. On top of that, the ATS responsible for gauging a candidate’s ability to do a job utilizes flawed algorithms and thus provides flawed recommendations. Conversational Intelligence allows candidates to best communicate who they are and what they can do, while also overcoming algorithm flaws within the ATS.

About the Author:

Bailey Newlan, Content & Growth Marketer at Wade & Wendy

Bailey Newlan is the Content & Growth Marketer at Wade & Wendy, a New York City-based startup on a mission to make hiring more human. Wade & Wendy’s artificially intelligent chatbot personalities bring clarity and simplicity to the hiring process. Wade is an always-on career guide for job seekers, while Wendy assists hiring managers throughout the recruitment process. To connect, reach out to Bailey via LinkedIn, Twitter or Medium and don’t forget to join the beta list.✌️


If you want to share this article the reference to Bailey NewlanWade & Wendy and The HR Tech Weekly® is obligatory.